Early attrition in call center operations is one of the costliest line items on an HR budget. When a candidate resigns 3 weeks after training, the investment in background verification, badge creation, and trainer salaries is lost.
Our research at HireSarthi reveals that over 65% of early resignations stem from candidate surprise regarding night shift transport, weekend rotational shifts, or strict SLA pressure.
By conducting role-play assessments and shift willingness checks before candidates arrive for client interview rounds, HireSarthi ensures that candidates accepted into your training batch are fully committed for the long haul.
Schedule a candidate assessment session at our Noida center or request role-ready BPO candidates today.
